Having a week-long vacation in two weeks makes one useless.
In other news, I received a message on my home phone (which I never check) on Friday from Enterprise informing me that Rockingham Group had called them and told them that Friday would be the last day they would pay for the rental car. I needed to return the car by midnight.
Oh hell no.
Of course by the time I get home Rockingham Group is closed as is my State Farm agent's office and the body shop. I called Rockingham Mutual and got some generic claims office, again, and left a message. I then called Enterprise and they told me not to worry about it since my car wasn't done.
So, I called the body shop this morning, they forgot to check the alignment and so my car should be done this afternoon. I called State Farm and my agent assured me that they would extend the rental car since my car isn't ready until this afternoon, but if I had a problem to let her know.
I then called Rockingham Group, got the voice mail of the woman I want to talk to and haven't heard a thing back since. I think this is the worst insurance company I've ever had to deal with, and I don't like dealing with the State Farm claims people. These people are worse. I can't wait for this to be over with.
Update: I FINALLY talked to her and the rental has been extended. Now I'm able to breathe normally again.
I hate insurance companies. But I love my State Farm agent, I really do. This is such a hassle, especially since the kid and/or the kid's parents have not called their insurance company yet.
Normally, my agent would call the person and ask them about calling their insurance company but BECAUSE the kid's father is who he is and he apparently uses my State Farm agent for other things (I guess like court things) they were hesitant to call him and were hoping to get it resolved through the insurance company. Yes, perfect.
The lady from Rockingham Mutual was a bit of a jerk. I found out that I can not really take the car anywhere I want. I can take it to one of their 3 approved places or I can have their appraiser come out, look at it and then they can give me a check for what they think it will cost. I think someone would be crazy to take the later route. The good thing is one of the places I could take it is apparently really good, so that worked out - I hope.
My agent then took over as I didn't know what the hell to do and got my car towed to a repair shop - there is some talk that my car may be totaled - and got me a rental car.
My rental car is a Saturn Ion - and this thing has the world's smallest steering wheel. And not to be vulgar, but the car smells like ass. Like nasty body odor. I have febrezed the hell out of it and left the windows open, hoping that the smell will go away. It's really that gross.
And I think it got on my clothes. Blech.
